Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings assigned to them below unless the context otherwise requires:

2.1 To register and maintain an account on 465win, you must meet all of the following eligibility criteria at the time of registration and throughout the life of your account:

• You must be a resident of Indonesia and at least 21 years of age.
• You must be legally capable of entering into a binding contract under the laws applicable to your place of residence.
• You must not be accessing the platform from a Restricted Territory where online gambling is expressly prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a 465win employee or affiliated business partner.
• You must not have previously been self-excluded from 465win or any affiliate platform operated by the Company.

2.2 By completing account registration, you represent and warrant that you meet all eligibility criteria stated in clause 2.1. Any misrepresentation of eligibility constitutes a material breach of these Terms & Conditions and entitles the Company to close your account immediately, with all balances subject to review and potential forfeiture.

3.1 Each individual may hold only one registered account on the 465win platform. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and may result in the permanent suspension of all associated accounts.

3.2 During registration, you are required to provide accurate, current, and complete information, including your full legal name as it appears on your national identity document (KTP), date of birth, and a valid contact email address. You are responsible for maintaining the accuracy of this information and must notify 465win promptly of any changes.

3.3 You are solely responsible for maintaining the confidentiality of your account credentials (username and password). 465win will not be held liable for any unauthorized access to your account that results from your failure to keep your credentials secure. You must notify our support team immediately if you suspect unauthorized access to your account.

3.4 Account registration is free of charge. 465win does not charge any fees for account creation, maintenance, or closure.

3.5 The Company reserves the right to decline any account registration application at its sole discretion, without obligation to provide a reason for the refusal.

4.1 465win is required to verify the identity of Members in order to comply with applicable anti-money laundering (AML) and counter-financing of terrorism (CFT) standards. All Members are subject to KYC verification procedures.

4.2 KYC verification is mandatory in the following circumstances:

• Withdrawal requests totaling Rp 5.000.000 or more within a rolling 30-day period.
• Where the Company has reason to suspect fraudulent activity, identity theft, or AML risk.
• At the Company's discretion, as part of routine compliance reviews.

4.3 Accepted KYC documentation includes:

• Proof of Identity: Valid Indonesian National Identity Card (KTP) — photograph and reverse side required.
• Proof of Age: Date of birth as shown on KTP must confirm the Member is 21 years of age or older.
• Proof of Payment Method: Screenshot or confirmation of the bank account or e-wallet (OVO, DANA, GoPay) used for deposits, confirming the account is registered in the Member's name.

4.4 All submitted documents must be clearly legible, unaltered, and in date. The Company reserves the right to request additional documentation if submitted materials are insufficient for verification purposes.

4.5 Failure to complete KYC verification within 14 calendar days of a formal request from 465win may result in temporary account restriction, including the suspension of withdrawal privileges, until verification is successfully completed.

5.1 465win accepts deposits exc lusively in Indonesian Rupiah (IDR). All deposit amounts, balance displays, and transaction records are denominated in Rupiah.

5.2 Accepted deposit methods include:

• Bank Transfer: Direct transfer via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

5.3 Minimum deposit amount is Rp 50.000. Maximum deposit limits are set based on account tier and payment method. Members are responsible for ensuring that deposit amounts fall within the permitted range for their account status.

5.4 Deposits are typically credited to Member accounts within 5–15 minutes during banking hours (Monday–Friday, 08:00–16:00 WIB). Deposits initiated outside banking hours or on public holidays may experience processing delays of up to 24 hours.

5.5 Members must use payment methods registered in their own name. Third-party deposits (deposits made from an account not registered to the Member) are strictly prohibited. The Company reserves the right to reverse any deposit originating from a third-party account and may close the Member's account as a result of such violation.

5.6 465win does not charge deposit fees. However, Members are responsible for any transaction fees imposed by their bank or e-wallet provider.

6.1 Members may request withdrawal of their available balance (excluding active bonus balances subject to rollover requirements) at any time, subject to the conditions set forth in these Terms & Conditions.

6.2 Minimum withdrawal amount is Rp 100.000. Maximum withdrawal limits vary by account tier:

• Standard Tier: Rp 20.000.000 per transaction, Rp 100.000.000 per month.
• VIP Tier: Rp 50.000.000 per transaction, no monthly cap.

6.3 Withdrawals must be made to the same payment method used for the most recent deposit, wherever technically possible. This requirement is enforced to comply with AML standards. If withdrawal to the original deposit method is not possible, the Member must contact customer support to arrange an alternative withdrawal method.

6.4 Standard withdrawal processing time is 15–60 minutes during business hours (09:00–21:00 WIB, Monday–Sunday). Withdrawals requested outside business hours or on public holidays will be processed on the next available business day.

6.5 All withdrawals are subject to identity verification (KYC) as described in clause 4. The Company reserves the right to delay withdrawal processing pending completion of KYC verification or additional security checks if fraud or AML risk is suspected.

6.6 465win does not charge withdrawal fees for the first three (3) withdrawals per calendar month. A processing fee of 1.5% will be applied to any additional withdrawals beyond the third within the same calendar month, capped at Rp 50.000 per transaction.

7.1 465win offers various bonuses and promotional incentives to Members, including but not limited to welcome bonuses, deposit match bonuses, cashback offers, and free bet credits. All bonuses are subject to specific terms and conditions as stated on the relevant promotion page at the time of claim.

7.2 Unless otherwise stated, all bonuses are subject to rollover (wagering) requirements before withdrawal of bonus funds or winnings derived from bonus funds is permitted. Rollover requirements are expressed as a multiplier (e.g., 5x, 10x) applied to the total bonus amount. Members must complete the stated rollover before the bonus or bonus-derived winnings become withdrawable balance.

7.3 Rollover contributions vary by game type:

7.4 Each bonus promotion has a defined expiry period, typically 7–30 days from the date of claim. Members must complete rollover requirements before the expiry date, or the bonus and any winnings derived from it will be forfeited. Expiry dates are stated clearly on the promotion page and in the Member's account bonus dashboard.

7.5 Members are permitted to hold only one active bonus at any given time. A new bonus cannot be claimed until the rollover requirements for the current active bonus have been completed or the bonus has expired.

7.6 465win reserves the right to void bonuses and confiscate any related winnings in cases of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus repeatedly, coordinated betting with other Members to exploit bonus terms, or any other conduct the Company deems to constitute abuse of promotional offers.

7.7 The Company reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, at its sole discretion.

8.1 All bets placed on 465win are governed by the specific rules of the game or sport in question. Members are responsible for familiarizing themselves with the rules of each game before placing bets. Game-specific rules are accessible via the "Help" or "Info" panel within each game.

8.2 In the event of a dispute regarding the outcome of a bet, 465win's decision shall be final and binding. Members may submit formal disputes via customer support within 7 days of the disputed bet being settled. Disputes submitted after this period will not be considered.

8.3 For sports betting, all bets are settled according to the official result as declared by the governing body of the relevant sport (e.g., FIFA for football, BWF for badminton). In cases where an official result is overturned after initial settlement (e.g., due to doping violations or match-fixing findings), 465win reserves the right to resettle affected bets in accordance with the revised official result.

8.4 If a sporting event is abandoned, postponed, or cancelled before completion, bets will be voided and stakes returned to Members unless otherwise stated in the specific sport rules. For live casino games, disconnection or technical errors during gameplay are governed by the game provider's error-handling policy, as stated in the game's terms.

8.5 Maximum bet limits and maximum win limits vary by game type, account tier, and bonus status. Members are responsible for ensuring their bets fall within the applicable limits. Bets placed in excess of stated limits may be voided.

8.6 465win employs Random Number Generator (RNG) technology for all applicable games. RNG systems are independently tested and certified by accredited third-party testing laboratories. Certification details are available upon request via customer support.

9.1 Members are strictly prohibited from engaging in the following conduct while using the 465win platform:

• Fraud: Providing false or misleading information during account registration, KYC verification, or any other interaction with the Company.
• Multi-Accounting: Creating or operating more than one account on the platform, or assisting others in doing so.
• Collusive Betting: Coordinating betting activity with other Members to manipulate outcomes or exploit bonuses.
• Bonus Abuse: Exploiting bonuses or promotions in a manner inconsistent with their intended purpose, including claiming bonuses across multiple accounts.
• Use of Automated Systems: Employing bots, scripts, or any automated software to place bets, manipulate games, or interact with the platform in any way.
• Reverse Engineering: Attempting to decompile, reverse engineer, or otherwise tamper with the software or systems underlying the 465win platform.
• Illegal Activity: Using the platform for money laundering, terrorist financing, or any other illegal purpose.
• Abusive Behavior: Harassing, threatening, or abusing 465win staff or other Members via customer support channels, chat functions, or any other communication method.

9.2 The Company reserves the right to investigate any suspected violation of these prohibited conduct rules. During an investigation, the Company may suspend the Member's account and withhold withdrawal of funds pending completion of the investigation.

9.3 If the Company determines that a Member has violated any prohibited conduct rule, the Company may take one or more of the following actions:

• Void any affected bets or bonuses.
• Confiscate any winnings derived from prohibited conduct.
• Suspend the Member's account temporarily or permanently.
• Report the conduct to relevant law enforcement or regulatory authorities if illegal activity is suspected.

10.1 All content displayed on the 465win platform, including but not limited to text, graphics, logos, software, game interfaces, and audiovisual materials, is the property of 465win or its licensors and is protected by applicable intellectual property laws.

10.2 Members are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial entertainment purposes only. This license does not permit Members to copy, reproduce, distribute, modify, or create derivative works based on platform content without prior written authorization from the Company.

10.3 The 465win name, logo, and associated trademarks are the exclusive property of the Company. Unauthorized use of 465win trademarks is strictly prohibited and may result in legal action.

11.1 The 465win platform is provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, regarding the availability, accuracy, or reliability of the platform or its content.

11.2 To the fullest extent permitted by applicable law, 465win shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of business opportunity.

11.3 The Company shall not be held liable for any loss or damage resulting from:

• Technical failures, including server downtime, network interruptions, or software malfunctions.
• Unauthorized access to your account resulting from your failure to keep credentials secure.
• Delays or failures in payment processing attributable to third-party payment providers or banking institutions.
• Force majeure events beyond the Company's reasonable control, including natural disasters, war, terrorism, or government action.

11.4 In no event shall the Company's total aggregate liability to any Member exceed the total amount deposited by that Member into their 465win account during the 12-month period immediately preceding the claim.

12.1 465win is committed to promoting responsible gaming and providing a safe entertainment environment. All Members are encouraged to use the platform responsibly and within their financial means.

12.2 Members have access to the following responsible gaming tools via their account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control spending.
• Session Time Reminders: Receive automatic alerts after a specified duration of continuous play.
• Loss Limits: Set maximum loss thresholds per session, day, or week.
• Cooling-Off Period: Temporarily suspend account access for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or temporarily exclude yourself from the platform for periods ranging from 6 months to permanent closure.

12.3 For more information about responsible gaming practices and support resources, please visit our dedicated Responsible Gaming page.

12.4 If you believe you may have a gambling problem, we strongly encourage you to contact our support team or seek assistance from recognized gambling support organizations.

13.1 465win reserves the right to amend, modify, or update these Terms & Conditions at any time, with or without prior notice to Members. Amendments will become effective immediately upon publication on the platform.

13.2 Members are responsible for reviewing these Terms & Conditions periodically to remain informed of any changes. Continued use of the platform following the publication of amended terms constitutes acceptance of those amendments.

13.3 The "Last Updated" date at the top of this document indicates when these Terms & Conditions were most recently revised.

14.1 These Terms & Conditions shall be governed by and construed in accordance with international gaming industry standards and practices, to the extent applicable.

14.2 In the event of a dispute arising between a Member and 465win, both parties agree to first attempt to resolve the matter through good-faith negotiation via the Company's customer support channels.

14.3 If a dispute cannot be resolved through negotiation within 30 days, the Member agrees that the dispute shall be resolved through binding arbitration in accordance with the rules of a mutually agreed-upon arbitration body.

14.4 Members waive any right to participate in class-action lawsuits or class-wide arbitration against 465win.

15.1 For any questions, concerns, or formal notices regarding these Terms & Conditions, Members may contact 465win via the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the platform interface
• Customer Support Hours: Indonesian-speaking agents available daily, 09:00–22:00 WIB

15.2 All formal legal notices must be submitted in writing via email to [email protected] and will be considered delivered when acknowledged by the Company.